Terms and conditions

1. Definitions

WeAdapt: the contractor, based in Amsterdam, registered with the Dutch Chamber of Commerce under number 66717140, VAT number NL002246096B09. Client: the party that engages WeAdapt. Assignment: the work as set out in a quote or confirmation.

2. Scope

These terms apply to every quote and every assignment between WeAdapt and the client. The client's own terms are expressly rejected unless WeAdapt accepts them in writing.

These terms are written for business clients. WeAdapt does not provide services to consumers.

3. Quotes and formation

Quotes are valid for thirty days and without obligation. An assignment comes about once the client accepts the quote in writing or by email, or once WeAdapt starts work with the client's agreement.

4. Performance

WeAdapt carries out the assignment to the best of its ability. Unless expressly agreed otherwise this is an obligation of effort, not of result.

Any timelines given are an indication based on timely input and availability from the client, and are not strict deadlines.

5. Client cooperation

The client provides the information, access and decisions WeAdapt needs, on time. Where delay follows from a failure to do so, the resulting costs and delay are for the client's account.

6. Rates and payment

Amounts are exclusive of VAT. Invoices are paid within fourteen days of the invoice date.

On late payment the client owes statutory commercial interest and collection costs. WeAdapt may suspend work while an due invoice is outstanding.

7. Additional work

Work beyond the agreed scope counts as additional work. WeAdapt carries it out only after the client agrees and invoices it separately.

8. Cancellation and termination

The client may cancel an assignment in writing. Work already done and costs already incurred will be invoiced. On cancellation within seven days of a scheduled session or workshop, the full amount is invoiced.

An ongoing agreement may be terminated by either party with one month's notice, effective at the end of a calendar month.

Because this is bespoke work for business clients, no statutory right of withdrawal applies.

9. Delivery and acceptance

The client reviews what is delivered within fourteen days. Without a report in that period, what was delivered counts as accepted. Defects reported within that period and attributable to WeAdapt are repaired at no charge.

10. Intellectual property and rights of use

After payment in full, the client obtains the right to use, adjust and keep using the delivered workflows, agents, documentation and configurations within its own organisation, including after the engagement ends.

The underlying methods, templates and generic building blocks that WeAdapt developed outside this assignment remain the property of WeAdapt.

11. Confidentiality

Both parties keep the other's confidential information secret and use it only for the assignment. This obligation continues after the engagement ends.

12. Personal data

Where WeAdapt processes personal data on the client's instructions, the parties record this in a data processing agreement. How WeAdapt handles data from this website is set out in the privacy statement.

13. Liability

WeAdapt's liability per event is limited to the amount invoiced for the assignment concerned in the three months preceding the event causing the damage.

WeAdapt is not liable for indirect damage, including consequential loss, lost profit and loss of data.

These limits do not apply in the event of intent or deliberate recklessness by WeAdapt.

Systems built by WeAdapt rely on third-party services and AI models. WeAdapt is not liable for outages, changes or discontinuation on the part of those suppliers, nor for the factual accuracy of AI-generated output. The client remains responsible for checking that output at the approval points the agreed design provides for.

14. Force majeure

In the event of force majeure, obligations are suspended. If it lasts longer than sixty days, either party may end the agreement in writing without owing compensation.

15. Governing law

Dutch law applies to every agreement. Disputes are submitted to the competent court in Amsterdam.